Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

If I need to return an item, what is the process?

If for some reason you are unhappy with your purchase, send a me a message first. I will send you a prepaid label (USPS Priority), you will download it, print it and put it on the package.
Try to keep all original packaging it came in/with because 1) I would like to get it back packaged safely 2) when I purchase the label, I have to enter weight and box dimensions so I go off of what it was when it was shipped.
Once I receive the package, you will get a refund on the price of the item plus tax. You will be responsible for shipping cost, so the price you paid for shipping originally will not be refunded.
I hope you can understand m, that I cannot cover the cost off shipping

What if I prefer another shipper, such as UPS or Fedex. Will you ship with them?

Absolutely! Just let me know prior to purchasing and I can calculate shipping based off 1) your shipper preference 2) your desired shipping time 3) your zip code

Do you ship internationally?

Some pieces I do. It will be in the “Shipping” section of the listing. If there is something you see, that I currently don’t have international shipping setup on, send a message and I will consider!

Will you combine shipping?

On some things, yes. Sometimes there are pieces that are too fragile for me to comfortably ship with another item. It’s really dependent on the items being purchased. Please message me prior to checkout , to discuss options.

Will you reserve an item for me?

I am happy to reserve items for 24 hours. Just contact me and I will set it up!